Each Border Rewards member is given a unique Loyalty Number. This Loyalty Number must be presented to the server when dining in, in order to associate your Loyalty Account to your purchases. Every purchase you make using this number ties points back to your account to trigger rewards. So make sure you always tell the server your Loyalty Number when ordering!
If you’re having a hard time remembering your Loyalty Number, no problem! We make sure to include it in every email we send you. You can also use your phone number as a reference to the server, if you added one upon signing up.